I-driveSALES

I-driveSALES is the flagship product of Telecorp. It functions as a prospecting, client management and telesales system unlike any other on the market. Utilizing and implementing the best practices of large Call Center operations and allowing key features to be used by novice individuals and businesses alike make it an easy and effective tool to employ. With features specifically geared to streamline business, I-driveSALES continues to assist users by offering viable options that ensure success by allowing users access to proven systems for the job. I-driveSALES will improve sales and contacts by a minimum of 30%. With full training and understanding of the product users can expect to increases their sales due to increased call speed and volume, script use and modification, and the ability to more efficiently deliver faxes, e-mails and create documents with a click of a button. In addition the system equips users with a built in Do Not Call application in order to streamline and conform operations to meet government needs and requirements. All of this in conjunction with the ability to store data, numbers, and pertinent customer information for future for recalls or sales analysis make I-driveSALES a must.

Sales – Customer Service Features

• Full telesales/telemarketing for individuals and small to medium sized businesses
• Complete scripting tools with monitoring processes
• Documentation delivery tools that save time, increases sales and awareness
• Notes, e-mail, faxes customer communication and documents stored in contact manager
• The most effective Do Not Call tools available
• Integration with PDA devices to deliver communications including “on the go calling” and “data collection tools”
• Lead Generation and data collection tools, unavailable anywhere else
• Modular, easily integrated into 3rd party systems
• Phone line and long distance included
• Full data management with any third party software
• Full predictive dialer, up to 6 lines at a time per user
• All functions of an IVR and PBX’s including call transfer, call waiting and conference calling
• E-mails, fax and text message delivery on schedule or on demand
• On demand fax and e-mail service
• Video conferencing, demo and training tools
• One click document delivery for print including letterhead
• Deliver voice e-mails
• Deliver automated surveys and messages
• Contact Manager to keep correspondence documents in for customers and prospects.
• Full predictive dialers attributes
• Full reports and report analysis
• Live on screen reporting
• Market analysis reporting
• Save previously called databases defined by disposition
• Call-back scheduling
• On Hold Messaging
• Record Conversations
• Voice mail
• Lead generation tools
• Office “like” tools (Word, Excel and PowerPoint) included
• Superior Contact manager included
• E-mail and Fax broadcaster
• Outgoing appointment reminders (voice, e-mail, text, fax)
• Script and script editing tools assist users in the construction of more effective scripts.
• Option to works off single or multiple databases
• Do Not Call integration (both national and local)
• File transfers
• Newsletter tools
• Print appointment cards or brochures automatically
• Text messaging tools for large offices and or hospitals that offer separate extensions for each existing group
• Office Instant Messages (secured)
• Phone line and long distance included

I-driveSALES Feature Sheet

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